Speakers: Dennis Lormel, President of DML Associates and Former FBI Agent, and Jane Hennessy, Head of External Alliances at G2 Web Services


A high number of complaints may suggest your business customer is engaging in Unfair, Deceptive or Abusive Acts and Practices (UDAAP). Harmful businesses don’t disclose a poor or declining reputation, yet this can signal that your business customer is engaged in anti-consumer behavior. The Consumer Financial Protection Bureau (CFPB) is currently very focused on UDAAP, and is even targeting organizations that are not officially regulated by them. In addition, the Panama Papers leak is a recent example demonstrating how adverse media monitoring is an important tool to alert you about business customers that may be engaged in activities that don’t align to your risk profile.


How can you protect your portfolio against these risks? Come to this webinar to learn more about:


  • The current regulatory stance on Reputation Monitoring
  • Recent enforcement actions involving declining reputation and adverse media hits, and lessons that can be learned from them
  • Solutions to integrate into your KYC program to help prevent exposure to these added risks.

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