Exploiting the Gray Space of Ecommerce
Tuesday, November 6: 6:00 AM PDT  |  10:00 AM PDT

In the payments industry, uninformed decisions typically lead to negative outcomes. As an acquiring bank or payment services provider (PSP), these blind decisions can result in significant fines and backlash from ecommerce regulators. Members from the Alliance for Safe Online Pharmacies (ASOP), National Association of Boards of Pharmacy (NABP) and G2 Web Services will discuss...

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Pharma & Drugs in 2018: An Update from G2 and the NABP
Wednesday, August 22: 5:00 PM PDT  |  Thursday, August 23: 9:30 AM ACST

Year over year, the biggest risks for the payments industry continue to be centered around pharmaceuticals, nutraceuticals and illegal drugs. Join G2 and the NABP (National Association of Boards of Pharmacy) for...

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Best Practices for Managing Third-Party Risk
March 15, 2018, 11:00 AM PST

Are you implementing the appropriate oversight procedures and risk management for your third-party relationships? Having a proper program in place to evaluate the various risks, which may include credit, reputation and legal to name a few, associated with your business customers could be imperative to your bottom line as well as your brand. Learn how to...

This webinar has been approved for 1.2 AAP CE credits.

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Repeat Session | Alternative Payment Methods: The Good, The Bad and The Ugly
June 11, 2018, 9:00 AM PDT

Criminals throughout the world are constantly discovering and utilizing new alternative payment methods to perpetrate their crimes. As these easy-to-use tools become more accessible, we can expect to see an uptake in cybercrime and payments laundering within this space. Take a unique look at the...

This webinar has been approved for 1.2 AAP CE credits and 1 CAMS credit.

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Best Practices for Keeping Your Reputation Intact
February 15, 2018, 10:00 AM PST

Join us for a panel discussion focused on the importance of knowing your business customers and what that can mean for you bank’s reputation. Hear from industry experts, Jane Hennessy, head of external alliances, G2 Web Services, Beth Cronenweth, SVP/ACH segment manager, The Huntington National Bank, and Jennifer Papenhagen, elevated risk manager of Financial Risk Management, MB Financial Bank, as they address...

This webinar has been approved for 1.2 AAP credits.

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5 Key Tips for Superior Risk-Based AML Compliance
November 1, 2017, 11:00 AM PST

The webinar will cover an overview of what a risk-based approach to AML compliance means. It will specifically address the need for a strong customer risk assessment (Know Your Customer), monitoring of transactions, monitoring and reviews of business relationships on an ongoing basis and the need for awareness of higher risk factors with business customers. Learn about the concept of de-risking with respect to business portfolios and some of the challenges that come with a risk-based approach.

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Online Marketplaces: A New Risk for Acquirers
October 25, 2017, 6:00 AM PST | October 25, 2017, 10:00 AM PST

Marketplaces are a large leap forward for e-commerce sellers and customers. Shoppers now have the option to search and shop at one location for an endless variety of goods. With such a large volume of vendors, pages are constantly changing. Maintaining compliance and managing risk is difficult for marketplaces and their acquiring partners. As commerce evolves, so do the fraudsters and marketplaces are their next target. Acquirers must be vigilant because bad actors are also riding this wave making it increasingly difficult to regulate.

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Recipe for a Comprehensive KYC/KYCC Program
July 27, 2017, 10:00 AM PST

If you are managing business customers who have business customers of their own, you are still responsible for insuring they have a proper compliance program in place. What should that look like and what are the best practices for this requirement? Get the scoop on what regulators today are looking for to ensure your financial institution is up to snuff with BSA/AML compliance. Gain insight into what tools are out there that can help you keep high-risk perpetrators out of your portfolio and see what it takes to build a strong KYC/KYCC.

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New Risks for Acquirers: Synthetic Pharma, Designer Drugs & Topicals
June 20, 2017, 6:00 AM PST | 1:00 PM PST

Pharma and illegal drugs are not new problems to the payments industry. However, they are continuously evolving. The latest designer drugs copy the effects of well-known pharmaceuticals. Topicals, or medications applied directly to the skin, can carry harmful substances. Both signify new problem categories for well-meaning acquirers. Join our 30-minute session to learn more.

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PYMNTS Coffee Talk
April 18, 2017, 9:30 AM PST

Presenters: Dan Frechtling, Chief Product Officer at G2 Web Services, and Jane Hennessy, Head of External Alliances at G2 Web Services

Check out our PYMNTS Coffee Talk! We’ll provide a quick recap on our latest PYMNTS article titled, “Why Cybercrooks Love Alternative Payments” and then open it up for a live Q&A session. Take this opportunity to comment or ask any questions you may have.

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Why Doing Business with Businesses is Becoming Riskier
April 13, 2017, 10:00 AM PST

Presenters: Jane Hennessy, Head of External Alliances at G2 Web Services, and Marsha Jones, President at TPPPA

Get a sneak peek at what we'll discuss in our upcoming panel session at the NACHA PAYMENTS Conference, April 24-26. This webinar will cover industry hot topics, including the rise of alternative payments.

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Merchant Outlet Check: Do You Know Where Your Merchants Are?
March 14, 2017, 7:00 AM PST | 1:00 PM PST

Presenter: Brandon Megrath, Solutions Analyst at G2 Web Services

Newly implemented guidelines require additional information on a merchant’s basic location. A merchant account lacking an address upon checkout may suggest illegal activity. By including outlet location information for merchants and their partners, an acquirer can have a truer picture of the payment path. Join G2 for a 30-minute webinar on merchant outlets and why they matter to you.

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Threats and Trends Dominating Risk and Compliance in 2016: A Year in Review
December 6, 2016, 7:00 AM PST | December 7, 2016 2:00 PM PST

Presenters: Dan Frechtling, Chief Product Officer at G2 Web Services

This year has seen a substantial increase in the impact of transaction laundering and fraud on the global payments industry. Risk and compliance professionals have been faced with mounting concern over criminal syndicates and illegal products entering the blockchain. As governing bodies and regulators place more scrutiny on transactions, merchant acquirers must ensure that comprehensive solutions are in place to properly monitor merchants and identify fraud when it occurs. There have been many emerging trends and threats in 2016, and we will connect the dots between these major pain points in a special overview of the best and worst in payments this year.

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Why Reputation Monitoring is Key to a Strong KYC Program

December 5, 2016, 10:00 AM PST

Presenters: Keith Barnett, Partner at Troutman Sanders LLP, and Jane Hennessy, Head of External Alliances at G2 Web Services

A high number of complaints may suggest your business customer is engaging in Unfair, Deceptive or Abusive Acts and Practices (UDAAP). Harmful businesses don’t disclose a poor or declining reputation, yet this can signal that your business customer is engaged in anti-consumer behavior. The Consumer Financial Protection Bureau (CFPB) is currently very focused on UDAAP, and is even targeting organizations that are not officially regulated by them. In addition, the Panama Papers leak is a recent example demonstrating how adverse media monitoring is an important tool to alert you about business customers that may be engaged in activities that don’t align to your risk profile.

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How PFs Can Avoid Becoming the Weak Link in the Payments Chain
November 3, 2016, 9:00 AM PDT

Presenters: Deana Rich, Chief Executive Offer at Rich Consulting, and Dan Frechtling, Chief Product Officer at G2 Web Services

Payment facilitators are the newest entrants to the payments industry. From developing a platform and maintaining compliance, to funding investments and mitigating risk, payment facilitators face a number of challenges. In addition, the rapid growth of the payment facilitator market has also begun to attract additional regulatory scrutiny. Join G2 and Deana Rich for a webinar on mitigating these regulations and tools that payment facilitators can use to grow their business.

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Avoid Blind Spots and Regulator Scrutiny with Better KYC (co-presented with TPPPA)
Sept 29, 2016, 11:00 AM PDT

Presenters: Jane Hennessy, Head of External Alliances, G2 Web Services, and Marsha Jones, President, Third Party Payment Processors Association (TPPPA)

When it comes to your business customer portfolio, do you find yourself saying, “We don’t know what we don’t know”? Your portfolio may look good on the surface, but blind spots can expose your organization to unnecessary risk and the potential for regulatory scrutiny. 

How can you protect your financial institution from blind spots? Join us for an overview of regulatory trends, KYC best practices and more.

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Why Reputation Monitoring is Key to a Strong KYC Program
July 14, 2016, 10:00 AM PDT

Presenters: Dennis Lormel, President, DML Associates and ex-FBI Agent, and Jane Hennessy, Head of External Alliances, G2 Web Services

A high number of complaints may suggest your business customer is engaging in Unfair, Deceptive or Abusive Acts and Practices (UDAAP). Harmful businesses don’t disclose a poor or declining reputation, yet this can signal that your business customer is engaged in anti-consumer behavior. The Consumer Financial Protection Bureau (CFPB) is currently very focused on UDAAP, and is even targeting organizations that are not officially regulated by them. In addition, the Panama Papers leak is a recent example demonstrating how adverse media monitoring is an important tool to alert you about business customers that may be engaged in activities that don’t align to your risk profile.

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Beating the Bad Guys by Knowing Your Customer: What Payroll and Payment Processors and the Banks that Serve Them Need to Know
May 17, 2016, 11:00 AM PDT

Presenters: Jane Hennessy, Head of External Alliances, G2 Web Services, and Marsha Jones, President, TPPPA

In today’s environment, KYC is increasingly important. Fraudsters keep finding new ways to infiltrate the financial system, and to a fraudster, payroll is fair game. Do you have the right tools in place to know your customers and their customers so you can fight this trend?

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Uncover Hidden Portfolio Risk
May 5, 2016, 11:00 AM PDT

Presenters: Jodie Ruby, Director of Marketing, and Jackie Ostler Burke, Director of Enterprise Sales

In today’s regulatory environment, KYC and KYCC are increasingly important. Do you have the right tools in place to really know your customers and their customers? While transaction monitoring and manual spot checks can help, they can miss other important risk factors that could lead to fines for your organization. Come hear more about the types of risks that could be hiding in your portfolio, and solutions to help you mitigate these risks. Learn more about our complimentary KYC business customer analysis.

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Illegal Drugs and Pharma: The Kingpins of New Risk
March 22, 2016, 11:00 AM PST  | March 24, 2016, 6:00 AM PST

Presenters: Dione Hodges, Senior Risk Management Director, Sterling Payment Technologies, and Dan Frechtling, Chief Product Officer, G2 Web Services

Maryjane. Molly. HCG. Illegal drugs and unlawful pharmaceuticals are one of the largest headaches for compliance executives in the merchant acquiring space. This compounding problem gets even harder as violators work to cover their tracks. Learn more about the proper tools for enacting due diligence through vendor support and eliminating violators from your portfolio.

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Cleaning Out Transaction Laundering
November 18, 2015, 10:00 AM PST

Presenters: Deana Rich, President of Rich Consulting, and Dan Frechtling, Chief Product Officer for G2 Web Services

Are you a victim of transaction laundering? How do you know? What forms does it take? Culprits target unprepared acquirers and processors to commit fraud and brand damaging activity. Transaction laundering violates merchant agreements with acquirers, allows prohibited goods and services to enter the payment system, flouts anti-money-laundering (AML) laws, and is being taken seriously by card brands. It is a growing threat to e-commerce and deserves commensurate attention by financial institutions.

This webinar series will identify specific types of transaction laundering, walk through case examples that serve as cautionary tales, and offer risk and compliance professionals best practices to keep their portfolios clean of fraudulent merchants.

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What the Recent Spike in Consent Orders Means for Your ACH Business
November 10, 2015, 10:00 AM PST

Presenters:Marsha Jones, President, Third-Party Payment Processors Association (TPPPA) and Steve Clendaniel, Director of Risk Consulting,
G2 Web Services

Today’s regulatory environment is uncertain and hard to navigate. As the risk factors for ACH/Check Processing are unique compared to those for credit card processing, it is important to  understand the differences and how to best manage your portfolio risk with thorough due diligence and ongoing monitoring. Additionally, banks are facing acute regulatory scrutiny which has a trickle-down effect to your business.

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G2 Training Series: Compliance Cat and Mouse
Merchant compliance is a sophisticated game of cat and mouse: as the payments industry thwarts overt threats, fraudsters move to more covert methods and new schemes. This activity can be detected — and ultimately stopped — using a comprehensive approach to merchant compliance.

This G2 Training Series webinar will focus on how a holistic approach to merchant compliance will help you minimize your risk exposure from rogue merchants, illegal content, new schemes, and transaction laundering.

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Business Customer Intelligence for Better KYC
July 22, 2015, 10:00 AM PST

Presenters: Jim Ricci, SVP of Sponsorship Management, Citizens Bank, Jane Hennessy, Head of External Alliances, G2 Web Services and Steve Clendaniel, Director of Risk Consultancy, G2 Web Services

With heightened regulatory uncertainty and rising regulatory pressure, visibility into your merchant, TPPP and TPS portfolio is increasingly important to better manage risk. While existing tools such as identity verification and transaction monitoring can help, they miss hidden risks that are vital to effective due diligence and compliance programs. In this session you will learn more about these hidden risks, and how business customer intelligence can help you comply with regulations while maintaining and growing your sources of revenue.

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