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This webinar has been approved for 1.2 AAP credits

Why You Should Attend

Learn about the importance of knowing your business customers and what that can mean for your bank’s reputation. Hear from industry experts, Jane Hennessy, head of external alliances, G2 Web Services, Beth Cronenweth, SVP/ACH segment manager, The Huntington National Bank, and Jennifer Papenhagen, elevated risk manager of Financial Risk Management, MB Financial Bank, as they address the following:

  • Signs your business customer is engaging in anti-consumer behavior
  • Why using multiple sources is critical (negative news/complaints/etc.)
  • How reputation monitoring could have helped (case studies)

 

If you have any questions or would like to learn more, email kycteam@g2webservices.com.

View Recording

About The Presenters

Jane Hennessy
Head of External Alliances

Jane Hennessy is Head of External Alliances at G2 Web Services. She was previously Executive Vice President at Wells Fargo Bank, N.A. where her responsibilities included marketing and strategy for all lines of international business including trade services and trade finance, foreign exchange, correspondent banking, international treasury management, international personal banking. Prior to that position, Jane was a Group Personnel Manager in Wells Fargo’s Wholesale Banking Group.  She worked at Wells Fargo for nearly twenty two years.

Jane has consulted for several banks and payment organizations.  She was a member of the West Coast Advisory Board for the Institute of International Education, and was the Chair of the Global Payments Forum. She has spoken extensively at conferences on topics including payments, authentication and retail banking.

G2 Web Services

Beth Cronenweth
Senior Vice President/ACH Segment Manager

Elizabeth Cronenweth is the Senior Vice President and ACH Segment Manager in the Treasury Management Product Group for The Huntington National Bank. Ms. Cronenweth joined Huntington  in March 2014 and served until January 3, 2017 as the Senior Segment Risk Manager, supporting Treasury Management for the Commercial Bank. Prior to joining, she was Vice President of Business Development and Strategy for Fiserv’s Financial Services and Risk Management Division. She has close to 35 years’ experience in the commercial banking segment, with almost 25 years spent in treasury management product and sales at several major US financial institutions.

She has served on the Board of Directors of NACHA The Electronic Payments Association. She has also served as Chairperson of Payments Central Regional Payment Association and participated in the Federal Reserve’s ACH Advisory Board.

The Huntington National Bank

Jennifer Papenhagen
Elevated Risk Manager

Jennifer Papenhagen is the Elevated Risk Manager within Financial Crimes Risk Management at MB Financial Bank. She manages a team of officers supporting the lines of business with a focus in third-party payment processors, money service businesses, prepaid cards and financial service companies, and is responsible for providing guidance on AML risks specific to these industries. Her responsibilities also include management of government report filing for CTRs and SARs, OFAC customer screening, enhanced due diligence on high-risk customers, initial and ongoing TPPP merchant screening.

She is chair of the Bank’s Enterprise Client Acceptance Committee, has been with MB since 1998 and has had various roles in Risk Management for 13 years. She has held her current role since October 2015.

MB Financial Bank


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